ETCIO by The Economic Times

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The role of the CIOs is undergoing rapid metamorphosis in the today’s age of highly competitive business climate. Today businesses need to serve a highly tech-savvy, connected, and demanding customer which in turn requires top-notch technology, systems, and processes that can help win, serve, and retain the customers. CIOs are working with their business peers to co-create digital customer experiences, products, and services and enabling them to create new disruptive business models. The CIOs are becoming change-agents arming business with the data and technologies it needs to meet its custom…

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