Refund Policy

AppTrack Ninja is offered as a recurring subscription billed monthly at the price shown on our Pricing page (currently $14.99 per month, plus any applicable taxes). Your subscription renews automatically at the end of each billing period until you cancel. Payments are processed securely through our third-party payment provider; we do not store your full card details.

You can cancel your subscription at any time from your account settings or by contacting us. When you cancel, your subscription remains active until the end of the current billing period, after which it will not renew. Cancelling stops future charges but does not, by itself, trigger a refund for the current period.

If you are not satisfied with your first paid subscription, you may request a full refund within 14 days of your initial purchase. This guarantee applies once per customer and to first-time purchases only. To request a refund, contact us within the 14-day window with the email address associated with your account.

Charges for subsequent renewal periods are generally non-refundable, as you can cancel at any time before a renewal to avoid being charged. If you believe you were charged in error (for example, a duplicate charge or a charge after a confirmed cancellation), contact us and we will investigate and, where appropriate, issue a refund.

Nothing in this policy limits any rights you may have under applicable consumer protection laws. If you are a consumer in the EU, EEA, UK, or another jurisdiction with a statutory right of withdrawal, you may have a right to cancel within 14 days of purchase; by starting to use the digital Services immediately, you may consent to begin performance and acknowledge that this right may be lost once the Services have been fully provided.

Approved refunds are returned to the original payment method used for the purchase. Processing times depend on your payment provider and bank, and typically take 5–10 business days to appear on your statement.

To request a refund or ask any billing question, please reach out through our contact page. Please include the email address linked to your account and, if available, your order or transaction reference so we can assist you quickly.