Arkemis

By ARKSPACE CONSULTORIA E DESENVOLVIMENTO DE SOFTWARE LTDA on AppTrack Ninja.

Customer support on the go

Arkemis is the official mobile companion for the Arkemis customer-support platform. If your team handles customer conversations across WhatsApp, web chat, email, SMS, Instagram, Telegram or Line on portal.arkemis.ai, this app lets you do it from anywhere. Stay on top of your inbox • See incoming customer conversations in real time • Reply with text, voice notes, attachments, canned responses and message templates • Add private notes to collaborate with teammates without the customer seeing • Assign conversations to a specific agent or team • Change status (open, pending, resolved, snoozed) an…

Categories: Business, Productivity

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