Refund Policy

AppTrack Ninja Pro is a recurring subscription. You may choose monthly billing at $14.99 per month or yearly billing at $149.99 per year (plus any applicable taxes), as shown on our Pricing page and at checkout. Prices may be updated for future periods; the price you accept at checkout applies to that term.

Subscriptions renew automatically at the end of each billing period until you cancel. Payments are processed by our third-party payment provider; we do not store your full card details.

Eligible new customers may receive a one-time free trial before paid billing begins: 1 day when you choose the monthly plan, or 3 days when you choose the yearly plan.

Trials are single-use. We may limit eligibility by account, email, payment method, or device to prevent abuse. If you have already used a trial, checkout will proceed to paid billing (or show the non-trial price) as indicated in the product.

Unless you cancel before the trial ends, your payment method will be charged for the selected monthly or yearly plan when the trial expires. Cancelling during the trial stops the upcoming charge; no paid period begins.

You can cancel auto-renewal at any time from your account settings or by contacting us. After you cancel, your subscription remains active until the end of the current trial or paid period, then it will not renew. Cancellation stops future charges but does not, by itself, create a refund for time already paid.

If you are not satisfied with your first paid subscription charge (after any trial), you may request a full refund within 14 days of that initial paid charge. This guarantee applies once per customer and to first-time paid purchases only. Contact us within the 14-day window using the email on your account.

Charges for later renewal periods are generally non-refundable because you can cancel before renewal. If you believe you were charged in error (duplicate charge, charge after confirmed cancellation, etc.), contact us and we will investigate and, where appropriate, refund.

Nothing in this policy limits rights you may have under applicable consumer law. If you are a consumer in the EU, EEA, UK, or another jurisdiction with a statutory withdrawal right, you may have 14 days to cancel; by starting digital Services immediately you may consent to begin performance and acknowledge that the right can be lost once Services are fully provided.

Approved refunds are returned to the original payment method. Timing depends on your provider and bank, typically 5–10 business days after we process the refund.

For refunds or billing questions, use our contact page. Include the email on your account and, if available, your order or transaction reference.