EasyCall Agents

By Easy4Cloud SPA on AppTrack Ninja.

Plan appointments to agents for direct on the field sales. EasyCall Agents is the Easycall app to optimize contact centers’ appointment and contract management for on the field sales team . Finally on the store - to improve the experience of contact centers located in every part of the world - EasyCall Agents has: • Calendar control: management of appointments assigned in real time • Calculation of distances between appointments with geolocation • Checking the outcome of the appointment in real time • Granular management of time: matching between appointments and agent availability • Integrat…

Categories: Productivity

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