MICAS Service

By Sharp Electronics Corporation on AppTrack Ninja.

MICAS Service

The MICAS (Machine Intelligence Call Assistance System) mobile service app is a unique self-help system that collects current machine data and assists MFP service technicians in resolving service calls. Once a technician enters the MFP model and serial number, the current data of the MFP is instantly available, including: - Machine totals - Toner Levels - Alerts - Current firmware version Additionally, several diagnostic options are available to the service technician: Service Assessment – Displays a snapshot of a machine’s security vulnerabilities and provides the ability to remediate them a…

Categories: Productivity

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