Connect Staff — ASO

By Monscierge on AppTrack Ninja.

Connect Staff provides real-time two-way guest and staff communication. Help drive and improve guest satisfaction through customizable workflows and user roles by managing and responding to requests in real-time. Request assignments are set up within Connect CMS and be segmented to match the way you work. Tasks can be assigned or automatically re-assigned based on staff availability, time-of-day, request type or even by fulfillment ETA. Guests' requests and staff tasks are available across mobile and tablet devices. Review data analytics from your dashboard, communicate with guests via SMS me…

Categories: Travel, Utilities

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