Faqtual: Team Knowledge Base — ASO

By Matthew Palmer on AppTrack Ninja.

Fast customer support snippets

Faqtual is a lightweight internal knowledge base that helps your customer support team respond faster. Stop typing the same customer support messages over and over. Record your FAQs, respond quickly to customers, and share knowledge with your team using Faqtual. Faqtual is a brand new customer support app that works with all your favorite business tools, support apps, and online channels. This includes Gmail, social media, Zoho, Zendesk, LiveChat, Help Scout, Fresh Chat, FrontApp, Messenger, Tawkto, and many more. Popular features include: - Snippets & canned responses: Save FAQs or messages …

Categories: Business, Productivity

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