San TMS

By Jagwant Singh on AppTrack Ninja.

SanTMS is the best ticket management software for your customer queries, either it for new lead requests or support tickets, with features such as ticket generation by Call/API, lead assigning, Auto Reply, Email attachments, and Email/SMS alerts to ensure your customer receives the best service possible. SanTMS also offers the best queue management, with features such as Email Queue Assignment, Escalation matrix, Queue Filtration, Task assignment, MIS reporting, and Queue Rules making queue management simple and hassle-free. What SanTMS can do for your company? Routing features Our best ticke…

Categories: Developer Tools, Business

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