Raj Sampark 2.0

By RajCOMP Info Services Ltd. on AppTrack Ninja.

Your Single Point of Contact

Rajasthan Sampark 2.0 is an Integrated and Inclusive Public Grievance CM Helpline with the objective to increase accessibility for people through multiple means, standardize operating procedures for handling grievances, set timelines for resolution in compliance with the Government of Rajasthan's citizen charter, improve resolution quality through analytics and monitoring, improve overall efficiency and effectiveness in government processes, and provide convenience in operations. This system includes a centralized call center, a robust routing mechanism, and enforces time-bound grievance redr…

Categories: Productivity, Utilities

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