Unifonic AgentApp

By Unifonic FZE on AppTrack Ninja.

AgentApp by Unifonic is the mobile extension of the Agent Console, enabling agents to manage customer conversations anytime, anywhere. Stay connected to WhatsApp, social, and web chat conversations with real-time sync, secure access, and push notifications all from your phone. Key Features: - Secure agent login and role-based access - Respond to messages from WhatsApp, Facebook Messenger, Instagram DMs, and web chat - Send and receive media including images, videos, and documents - Update agent availability and status in real time - Centralized inbox for managing multiple conversations - Fast…

Categories: Business

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