Savena

By LUCAS ARTHUR PENZ on AppTrack Ninja.

Savena is the modern inbox for customer support teams. Manage conversations across email, chat, and social channels in one shared workspace, collaborate with teammates in real time, and use AI to draft replies, summarize threads, and route tickets to the right person. Key features: • Unified inbox for every customer message • Real-time team collaboration with typing indicators and presence • AI-assisted replies and conversation summaries • Snooze, assign, and tag tickets to keep work organized • Push notifications so urgent issues never get missed • Secure sign-in and end-to-end encrypted acc…

Categories: Business, Productivity

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