Tech 92 — ASO

By Youssef Hassan on AppTrack Ninja.

Call Center Attendance & KPIs

Technology 92 is a customer-service and call-center company in Saudi Arabia and Jordan. This is its employee app: everything you need for your working day, in Arabic and English. • Attendance: check in and out, with a live shift timer • KPIs: log calls, messages and more, and follow your progress • Insights: your worked hours, monthly attendance and KPI trends, compared with the period before • Home-screen widgets: see your shift and check in right from your home screen • Leave requests: apply and track approvals • Complaints: raise a ticket and follow it up • Training: materials and in-app a…

Categories: Business, Productivity

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