Orbit By NavyBits

By NavyBits on AppTrack Ninja.

Customer Support for Agents

Orbit is the mobile workspace for customer support agents. Stay connected to your team, respond to customers faster, and manage your workload from anywhere. —————————————— CONVERSATIONS —————————————— • View open, pending, and resolved conversations • Send text, images, videos, and voice messages • Use canned responses for quick, consistent replies • Assign and transfer conversations between agents and teams • Live updates via push notifications and real-time sync —————————————— CONTACTS —————————————— • Browse and search your full contact directory • View profiles, conversation history, and …

Categories: Business, Utilities

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