OonoBox
By Panashe Mapika on AppTrack Ninja.
Customer messaging for teams
OonoBox is a multi-channel customer messaging platform. Your whole team works from one shared inbox, no matter how the customer reached you. WhatsApp Business is live today. Instagram, Facebook Messenger, and SMS are rolling out next, with the same workflow on every channel. Stop forwarding screenshots, losing customer threads in personal phones, or replying from the same number twice. ONE INBOX, EVERY CONVERSATION Every inbound message lands in a shared inbox. Anyone on your team can pick it up, reply, hand it off, or close it. Assignment history is tracked so you always know who said what, …
Categories: Business, Productivity
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