Toolqit Service Desk

By Toolqit Inc. on AppTrack Ninja.

Help desk for MSP techs

Toolqit Service Desk is the mobile console for MSP technicians. Manage your support tickets, reply to customers, and keep work moving from anywhere. Built for technicians who live in the queue: · Inbox and My Tickets: see what is assigned to you and what needs a reply, sorted by priority. · Team Queue: pick up org-wide tickets and stay on top of incoming work. · Reply fast: draft and send customer replies, with AI assist to polish your message before it goes out. · Voice to ticket: dictate a reply and have it transcribed and composed into a clean message. · Attach evidence: snap a photo or pu…

Categories: Productivity

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