Leodesk

By SOFTPULSE INFOTECH PRIVATE LIMITED on AppTrack Ninja.

Shared inbox, chat & tickets

Leodesk is the support workspace for teams that outgrew the help desk. This app puts your queue in your pocket — so a customer waiting on an answer is not waiting on you being at a desk. WHAT YOU CAN DO • Work the inbox — see every open ticket, sort and filter it the way you do on the web, and open a conversation with one tap. • Reply, note or forward — send a customer reply, leave an internal note your customer never sees, or forward a thread to someone outside the team. • Answer live chat — real-time conversations with visitors on your site, including photo attachments and voice messages. •…

Categories: Business, Productivity

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