Hazcheck ServiceDesk

By Exis Technologies on AppTrack Ninja.

Support tickets on the go

Hazcheck ServiceDesk for iPhone and iPad is the mobile companion for Hazcheck support agents — a fast way to triage and respond to customer tickets wherever you are. Sign in with your Hazcheck account to: • Browse your ticket queues with one-tap views — Assigned to me, Unassigned, Following, Overdue, Due soon, SLA breached, Urgent and more • Read the full conversation and attachments on any ticket • Reply to the customer or add an internal note, with file attachments, CC recipients and @mentions • Change status, priority, assignee, category, product or queue — and assign a ticket to yourself …

Categories: Business, Productivity

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