Busy Lines: Call Center Tycoon

By Hasan Kaan ALTUNBAG on AppTrack Ninja.

Call center tycoon game

The phones never stop ringing! In Busy Lines you're the manager of a small call center. Answer calls, lead your agents, sign deals with big clients and turn a modest office in Kayseri into a call center empire in New York. JUST LIKE A REAL CALL CENTER • Customer Service, Tech Support, Complaints, Sales, VIP and Foreign Language lines: each department has its own queue, pace and income. • Watch the queues: customers hang up when they wait too long. Keep SLA, average handle time and satisfaction on target. • Rush hours, call storms, power outages, network failures and fire drills keep every day…

Categories: Games, Strategy, Simulation

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