MobileSupport - RemoteCall

By Rsupport on AppTrack Ninja.

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center. [Key Features] 1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time. 2.On-screen Drawing Mark important areas for the customer to see to co…

Categories: Utilities, Productivity

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